Frequently Asked Questions
What is Bizzi Eats?
Bizzi Eats is a high-protein, chef-prepared meal delivery service based in Australia. We offer nutritious, ready-to-eat meals designed for busy professionals, gym-goers, and anyone looking
for clean, balanced fuel without the prep time.
How does the ordering process work?
Ordering is simple:
- Visit www.bizzieats.com
- Browse and select your meals
- Add to cart and check out
- Choose your delivery date and location
We’ll cook your meals fresh and deliver them chilled to your door, ready to heat and eat.
Where do you deliver?
We currently deliver to most metro areas across New South Wales, Victoria, and Queensland.
You can enter your postcode on the checkout page to check delivery availability in your area.
Are your meals fresh or frozen?
All Bizzi Eats meals are delivered fresh, not frozen. They are vacuum-sealed and chilled to
lock in flavor and freshness. You can refrigerate them or freeze if you’d like to enjoy them later.
How long do the meals last?
Each meal comes with a clear use-by date on the label. Typically, our meals last 5 to 7 days in
the fridge. If frozen, we recommend consuming them within 30 days for best taste and nutrition
Can I choose my own meals?
Absolutely! We offer full menu flexibility, so you can pick exactly what you want each week,
no locked-in meal plans.
Do you offer vegetarian, vegan, or gluten-free options?
Yes, we offer a variety of plant-based, gluten-free, and low-carb options. Just look for the
dietary tags on each product or use the filters on our menu to browse meals that match your
preferences.
Are your meals suitable for muscle gain or weight loss?
Yes! We clearly label the macros (protein, carbs, fats) and calories for every meal. Whether
you’re aiming to bulk up, lean down, or maintain, we’ve got meals that suit every goal.
How do I heat the meals?
Meals come in microwave-safe containers. Just remove the film slightly and microwave for 2–3
minutes or until hot. Heating instructions are printed on every meal label.
What if I have a food allergy?
Please review each meal’s ingredient list carefully. While we try to minimize risk, our meals are
prepared in a kitchen that handles common allergens such as nuts, dairy, gluten, soy, eggs, and
seafood. We cannot guarantee allergen-free meals.
Do I need a subscription to order?
Not at all! You can make a one-time purchase anytime. We also offer a subscription option for
those who want regular deliveries with the convenience of auto-renewal and a discount, too.
Can I cancel or change my order?
You can cancel or edit your order up to 48 hours before your scheduled delivery day. Simply
contact our support team for help.
What if something is wrong with my order?
We’re here to help. If you receive an incorrect, damaged, or missing item, please contact our
customer service team as soon as possible. We’ll investigate and arrange a replacement, credit,
or refund where appropriate.
Do Bizzi Eats meals comply with Halal dietary guidelines?
Yes, Bizzi Eats meals are 100% Halal. We source all our meats and ingredients from certified
Halal suppliers and ensure our meals are prepared following Halal practices. There is no crosscontamination with non-Halal items in our kitchen, and our team is trained to maintain strict
food handling standards. We’re proud to offer meals that align with your dietary and ethical
preferences.
How can I contact Bizzi Eats?
You can reach us via:
- Email: hello@bizzieats.com
- Phone: +61 433 960 029